Privacy Policy

Effective Date: 01 January 2024

Welcome to Odyscend Group! This Privacy Policy describes how Odyscend (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use our website, www.odyscend.com, and our related services. By using our services, you agree to the terms outlined in this policy.

Information We Collect:

a) Personal Information:

• Name: We collect your name for identification purposes.
• Contact Information: Email address and phone number.
• Billing and Payment Details: For processing payments and reservations.

b) Non-personal Information:

• Cookies: Used to enhance user experience and track site usage.
• Log Data: Includes IP address, browser type, and device info.

How We Use Your Information:

a) Provide Services:

• Process Bookings: To complete bookings and reservations.
• Communicate: Updates and confirmations via email/phone.

b) Improve Services:

• Enhance User Experience: Using feedback and site interaction data.
• Analyze Usage: For optimization and functionality improvements.

c) Marketing:

• Promotional Offers: May include emails or notifications with offers.
• Consent: We obtain consent before sending marketing messages.

Information Sharing:

a) Third-Party Providers:

• Service Providers: Shared only as needed to fulfill bookings (e.g., hotels, airlines).

b) Legal Requirements:

• Compliance: May disclose data to meet legal obligations or prevent fraud.

Security Measures:

a) Data Security:

• Industry Standards: We use current security protocols to safeguard your data.

b) Access Control:

• Authorized Access: Only authorized personnel can access your data.

Your Choices:

a) Opt-Out:

• Marketing Communications: You may opt-out by contacting us.

b) Access and Update:

• Personal Information: You can update or delete your data by request.

Cookies:

a) Cookies Usage:

• Functionality: Cookies help run features and analytics.

b) Opt-Out:

• Control Preferences: Use your browser to manage cookie settings.

Changes to Privacy Policy:

a) Notification:

• Updates: We'll post any policy updates on www.odyscend.com.

b) Effective Date:

• Changes Effective: All updates are effective from the posted date.

Contact Information:

For any questions or concerns about our Privacy Policy, please contact us at: legal@odyscend.com

Thank you for choosing Odyscend Group. We are committed to protecting your privacy and ensuring a secure experience.